- In addition, the Audiologist that you interact with when using the Services is required by the Health Insurance Portability and Accountability Act (“HIPAA”) to describe their privacy practices in document called a Notice of Privacy Practices. You will be provided with a copy of this notice when you schedule an appointment.
- Personal Information. Personal Information that we may collect or maintain about you may include:
- Your name, age, email address, and other registration information.
- Health Information that you provide us, which may include information or records relating to your medical or health history, health status and laboratory testing results, diagnostic images, and other health related information.
- Health information about you prepared by the health care provider who provides the Services through the Site such as medical records, treatment and examination notes, and other health related information.
- Billing information that you provide us.
- Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site.
- Other information you input into the Site or related services.
- Use of Personal Information. We may use your Personal Information for the following purposes (subject to applicable legal restrictions):
- To provide you with the Services.
- To improve the services offered – by performing quality reviews and similar activities.
- To create De-identified Information such as aggregate statistics relating to the use of the Service.
- To notify you when Site updates are available and to communication with you.
- To market and promote our Site and the Services offered to you through the Site.
- To fulfill any other purpose for which you provide us Personal Information.
- For any other purpose for which you give us authorization.
You can “opt out” of receiving direct marketing or market research information by emailing us at firstname.lastname@example.org
- Disclosure of Personal Information. We may also disclose Personal Information that we collect or you provide as permitted or allowed by law, as follows:
- To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- As required by law, which can include providing information as required by law, regulation, subpoena, court order, legal process or government request.
- When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of AUDIOLOGY OUTSIDE THE BOX’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred.
- Information we Collect via technology. As you use the Site or the Service, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third party tracking services, including:
- Site Activity Information. We may keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.
- Access Device and Browser Information. When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protocol address, browser type, connection speed and access times.
- Real-Time Location. Certain features of the Site use GPS technology to collect real-time information about the location of your device so that the Site can connect you to a health care provider who is licensed or authorized to provide services in the state where you are located.
- De-Identified Information. We may use De-Identified Information created by us without restriction.
- Security of Information Collected. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Even though there are many benefits to using this Site, as with all electronic communications there are some risks such as (i) failure of hardware, software and/or Internet connections; we are not responsible for failures, distortions, delays, or other problems resulting from equipment configuration, connection, signal power, hardware, software or any equipment used to access the internet; and (ii) no guarantee that the confidentiality or security of electronic transmissions via the Internet can be assured due to potentially unsecure computers and links. This could result in your data becoming lost or intercepted during transmission. It is your responsibility to protect the security of your login information and to use good judgment before deciding to send information via the Internet. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
- A Special Note about Children and Minors: AUDIOLOGY OUTSIDE THE BOX does not knowingly allow individuals under the age of 18 to use our Services without parent or guardian consent. If you are below the age of 18 you are not permitted to use our Services unless your parent or guardian has signed a Consent for Treatment on your behalf, and in the absence of such Consent for Treatment, please leave the Site immediately. Parents are urged to monitor and supervise their children’s on-line activity.
- For Residents of California Only. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and you have provided us with your personal information, you may request information about our disclosures of certain categories of your personal information to third parties for direct marketing purposes. To make such a request, please contact us by email at email@example.com with “California Privacy Rights” in the subject line, and allow 30 days for a response. Please ensure you attest that you are a California resident, provide your complete name (first, middle, last), your current California address, and an email address for responding to you. We will not accept requests via telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
If you are a California resident, the California Consumer Privacy Act (CCPA) may also provide you with additional rights regarding the use of your personal information. In certain circumstances, you have the right to:
- access the personal information we process about you;
- know what personal information is collected about you and if any information is sold or disclosed, and to whom;
- request the deletion of your personal information, if applicable;
- opt-out from the sale of your personal information, if applicable;
- not be discriminated against for exercising any of the rights above.
To exercise any applicable rights, please contact us by email with “California Privacy Rights” in the subject line to at firstname.lastname@example.org. Please ensure you attest that you are a California resident, provide your complete name (first, middle, last), your current California address, and an email address for responding to you. You may be required to submit proof of your identity and/or address, if we are unable to confirm your identity or cannot verify that you are a California resident. We will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information. We commit to response to a verifiable consumer request within 45 days. You may also designate an authorized agent to make a request on your behalf, subject to proof of identity and authorization.
- Clarification Note for International Users Outside of the United States. We are headquartered in the United States. Our Site is hosted and administrated in the United States or hosted with cloud service providers who are headquartered in the United States and are intended for users in the United States. If you are located outside the United States, be aware that information you provide to us or that we obtain as a result of your use of our Site may be processed in, transferred to, and stored in the United States and will be subject to United States law. The privacy and data protection laws of the United States may be different from the laws of your country of residence. By using ours Site or providing us with your information, you consent to the transfer of your information to the United States for processing and storage